Terms of use

Introduction

Content Skills Academy (“C-Skills Academy”, “We”, “Our”) provides a range of virtual classes, online courses, training programs, and related content (“Programs”) designed to develop professional and creative skills. By enrolling in any C-Skills Academy Program, you agree to be bound by these Terms and Conditions (“Agreement”). This Agreement governs your use of our courses, communications, and other services and does not modify any additional policies that may apply in other contexts.

Enrollment and Registration

  1. Eligibility: You affirm that you are at least fifteen (15) years old. Ages from fifteen (15) to eighteen (18) must have permission from a parent or legal guardian to participate. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of fifteen (15) years, are between the ages of fifteen (15) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction.
  2. Registration Process: Enrollment in a C-Skills Academy Program requires the completion of a registration form. You agree to provide accurate, current, and complete information and to update such information promptly if changes occur.

Communications and Notifications

  1. Consent to Contact: By enrolling, you consent to receive program updates, notifications, and course-related communications via email, SMS, or other electronic means. Standard messaging and data rates may apply if mobile messaging is used.
  2. Opt-Out Procedures: If you no longer wish to receive communications from us, please follow the opt-out instructions provided in each message or contact our support team. Only the designated opt-out methods will be considered valid.

Program Description and Access

  1. Services Provided: C-Skills Academy offers structured online training programs that include virtual classes, video lessons, downloadable materials, interactive assignments, and access to community forums.
  2. Access Limitations: Course content is provided “as is” on a temporary basis. We reserve the right to modify, suspend, or discontinue any aspect of our Programs at any time without prior notice.

Payment, Refund, and Cancellation Policies

  1. Payment Terms: Enrollment in certain C-Skills Academy Programs may require payment. All fees are due on the dates specified during registration.
  2. Refunds and Cancellations: Full refunds are available for cancellations submitted at least three (3) days before the Program commences.
    No refunds will be issued for cancellations made after the Program has begun or for no-shows, except where C-Skills Academy cancels the Program.
    Refund processing may take 7–10 business days, and any applicable transaction fees may be deducted.
  3. Changes to Enrollment: In the event you need to change hub or postpone your enrollment, you must follow the procedures outlined in your enrollment confirmation. C-Skills Academy reserves the right to modify these policies from time to time.

User Responsibilities and Code of Conduct

  1. Participation: You agree to attend scheduled sessions, complete assigned work, and participate in discussions in a professional and respectful manner.
  2. Prohibited Conduct and Content: You must not upload or share any content that is defamatory, harassing, obscene, or otherwise unlawful. This includes content that violates intellectual property rights or promotes discrimination, violence, or hate.
  3. Intellectual Property: All course materials, including text, graphics, and multimedia content, are the property of C-Skills Academy or its licensors. Unauthorized reproduction or distribution of these materials is prohibited.

Duty to Notify and Indemnification

  1. Duty to Update: If your contact information (e.g., email address or phone number) changes, you are responsible for notifying us promptly to ensure continued access and communications.
  2. Indemnification: You agree to indemnify and hold harmless C-Skills Academy, its employees, and agents from any claims, damages, or liabilities arising from your failure to update your contact details or from any misuse of our Programs.

Dispute Resolution

  1. Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to this Agreement shall be resolved exclusively through binding arbitration in accordance with the applicable laws.
  2. Venue and Jurisdiction: Unless otherwise agreed, arbitration will take place in Austin, Texas, and the laws of the State of Texas will govern this Agreement.

Disclaimer of Warranties and Limitation of Liability

  1. No Warranty: Our Programs are provided on an “as is” and “as available” basis without any warranties, either express or implied. We do not guarantee uninterrupted access or error-free content.
  2. Limitation of Liability: To the fullest extent permitted by law, C-Skills Academy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Programs, even if advised of the possibility of such damages.

Modifications to Terms

C-Skills Academy reserves the right to update or modify these Terms and Conditions at any time. Continued participation in our Programs after any such changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

Governing Law

This Agreement is governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws provisions.

Additional Training Program Policies

  1. Attendance and Participation:
    1. Regular attendance is required. In the event of multiple unexcused absences, your enrollment may be terminated without a refund.
    2. Participants are expected to complete assignments and engage with available course materials.
  2. Program Transfer and Switching: Participants may request to switch between hubs within the same program cohort under specific conditions. Requests must be submitted at least 10 business days before the start of the program, and approval is subject to availability and eligibility.
  3. Detailed Refund and Cancellation Policy: Specific programs may have additional refund terms. These terms will be provided upon enrollment and are incorporated herein by reference.
  4. Deferment or Postponement:
    1. Requests to defer enrollment due to extenuating circumstances (such as health issues or emergencies) must be submitted in writing with appropriate documentation.
    2. Approved deferments are typically limited to a period not exceeding three (3) months, with any additional deferment subject to a re-enrollment fee.
  5. Advanced Program and Internship Enrollment: Certain advanced programs or internships may have prerequisites such as project completion or a capstone experience. Late enrollments or enrollments not meeting these prerequisites may incur an additional fee.
  6. Certification and References:
    1. Upon successful completion of a Program, participants may be eligible to receive a certificate of completion.
    2. Requests for letters of reference or endorsements will be evaluated based on program completion and participant performance.

Miscellaneous

  1. Severability: If any provision of this Agreement is deemed unenforceable or invalid, the remaining provisions shall continue in full force and effect.
  2. Non-Waiver: Failure by C-Skills Academy to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  3. Entire Agreement: This Agreement, along with any policies referenced herein, constitutes the entire understanding between you and C-Skills Academy regarding your participation in our Programs.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us.